> For the complete documentation index, see [llms.txt](https://help.getswimtech.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.getswimtech.com/documentation/message-log.md).

# Message Log

**The Message Log provides a central place to review Messaging activity in SwimTech.**

The Message Log complements **Message Templates** and **Messaging** by providing an area for reviewing communication activity after messages have been sent.

> **Message Templates help you prepare. Messaging helps you communicate. The Message Log helps you review.**

## Why the Message Log Matters

Customer communication can be operationally important. Being able to return to Messaging activity can help the team understand communication that has already occurred and provide continuity between technicians and office personnel.

The Message Log is the third part of the SwimTech communication workflow:

**Message Templates -> Messaging -> Message Log**

**Create reusable communication -> Send communication -> Review communication activity**

## Using the Message Log

Open the **Message Log** when you need to review Messaging activity available in SwimTech.

As additional Message Log controls and views are documented, this page will provide detailed instructions for reviewing and working with the information presented in the log.

For instructions on creating reusable communications, see **Message Templates**. For instructions on sending individual and group Email or Text communications, see **Messaging**. For an overview of how all three capabilities work together, see **The Power of Messaging**.


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