> For the complete documentation index, see [llms.txt](https://help.getswimtech.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.getswimtech.com/documentation/getting-started/signing-in.md).
# Signing In
Learn how to sign in to the SwimTech app using the account you created during online signup.
## Before You Begin
SwimTech subscriptions and new account creation are completed through the SwimTech website. Once your account has been created, use those same credentials to sign in to the SwimTech app.
Before signing in, make sure you have:
* The **email address** used when you created your SwimTech account.
* Your **SwimTech password**.
* An internet connection for the initial sign-in.
> **Need a SwimTech account?** If you have not subscribed yet, begin with Subscribe to SwimTech.
## 1. Open SwimTech
Open the SwimTech application on your device. The **Welcome to SwimTech** sign-in screen will appear.
Use the Welcome to SwimTech screen to sign in to your account.
## 2. Enter Your Email Address
In the **Email Address** field, enter the email address you used when you subscribed to SwimTech.
Make sure the address is entered correctly and does not contain extra spaces.
## 3. Enter Your Password
Enter your SwimTech password in the **Password** field.
Your password is hidden as you type. Select the **eye icon** on the right side of the Password field to temporarily show or hide the password.
> **Security tip:** Avoid displaying your password when other people can see your screen.
## 4. Sign In
Select **Sign in**.
SwimTech will verify your credentials and open your company account. Once signed in, you can begin working with your company information and configuring SwimTech for your business.
## Having Trouble Signing In?
If SwimTech does not accept your credentials:
* Verify that you entered the same email address used to create your SwimTech account.
* Check your password carefully.
* Make sure there are no accidental spaces before or after your email address.
* Verify that your device has an internet connection and try again.
* If you still cannot access your account, contact your SwimTech administrator or SwimTech Support.
## Keep Your Account Secure
Your SwimTech account may provide access to customer, company, scheduling, billing, and service information. Protect your account credentials.
* Never share your password with another user.
* Each team member should use their own SwimTech user account.
* Do not send passwords through email, text messages, chat, or other unsecured communications.
* Sign in only through the official SwimTech application or SwimTech website.
## What's Next?
Continue to Initial Company Setup to configure SwimTech for your business.
You can also review Navigating SwimTech to become familiar with the application's main navigation and Home & Dashboard to learn about the Home screen and Quick Actions.
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